CRAN and the Harambee Prosperity Plan (HPP) II – Focusing on the ICT Sector

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The Kiswahili word “Harambee” which translates to mean, “Pull together in the same direction”, was selected to call for unity and to encourage Namibians to work towards a common purpose through the enactment of the Harambee Prosperity Plan II. Covering the period 2021-2025, HPP II is a commitment by the Namibian Government to deliver better results and to build a more resilient economy to the benefit of all its citizens. The Communications Regulatory Authority of Namibia (CRAN) is fully prepared and committed to play its part in making the HPP II activities a priority in planning our short to medium term goals and strategic actions to accelerate national development towards Vision 2030 and prosperity for all.

Established in terms of the Communications Act (No. 8 of 2009), CRAN is an independent regulator that regulates, supervises and promotes the provision of telecommunication services and networks, broadcasting, postal services and the use and allocation of radio spectrum in Namibia.

As such, Pillar 4 of the HPP II which encompasses Infrastructure Development, as a catalyst for economic growth, social progression and a contributor to global competitiveness and investment attraction, falls under CRAN’s mandate. Goal 4, specifies Expanding Coverage for ICT through 3 Activities, namely:

1. Implement ‘Open Access Network’ infrastructure sharing regime in a bid to champion Universal Broadband Access by 2025.

2. Facilitate a safe and robust ICT ecosystem.

3. Attain 95% Digital Television broadcasting network to all Namibian households by 2025.

 

From CRAN’s point of view, the necessary measures have been put in place to support HPP II Pillar 4 as follows:

Activity 1 – Infrastructure Sharing Regulatory Framework

Goal 4 highlights the implementation of the Infrastructure Sharing regulations as a priority. Section 50 of the Communications Act (No 8 of 2009) imposes an obligation on dominant licensees to share infrastructure with other licensees or carriers.

Infrastructure sharing has a number of advantages to the communications market such as:

  • The reduction in investment requirements for infrastructure investments;
  • The promotion of competition;
  • The release of capital for strategic investments and new services;
  • Increase in services and products available to consumers; and
  • The decrease in the barriers to market entry for new players.

CRAN’s Infrastructure Sharing Regulations, introduced in October 2016, satisfies this obligation by creating a regulatory framework for the non-discriminatory and non-exclusive sharing of passive and active telecommunications infrastructure by dominant licensees.

Passive infrastructure sharing refers to the sharing of infrastructure contained in the physical layer of the network such as ducts, poles, buildings, sites, masts, power supply, shelters, buildings, air-conditioning, etc. CRAN’s observation is that dominant licensees have generally welcomed the sharing of passive infrastructure, and no disputes have been declared in this regard. It is worth noting that the infrastructure that can be shared differs between fixed and mobile networks and that passive infrastructure can also be shared between telecommunication and broadcasting networks as well as utilities.

Active infrastructure sharing refers to the sharing of infrastructure contained in the active layer of the network, such as a facility or equipment used in the provision of a telecommunications service including all features, functions and capabilities that are provided by means of such facility or equipment.

Active infrastructure sharing is crucial for open-access sharing to reduce costs to the benefit of consumers and can only happen when a licensee can utilise the same radio network of another operator such as national roaming or a Mobile Victual Network Operator (MVNO).

CRAN has however noted that limited active infrastructure sharing is currently happening in Namibia and most disputes declared by licensees pertain to active infrastructure sharing. A grave concern noted here is that dominant licensees are not willing to implement active sharing, especially with new entrants in the market and CRAN has identified this as a risk to the attainment of Activity 1 of HPP II. To this end, CRAN will formulate a mitigation plan to enforce dominant licensees to comply with the framework on active infrastructure sharing.

In short, CRAN has a regulatory framework for Infrastructure Sharing, it is now a matter of enforcing these regulations to comply with HPP II and for the benefit of consumers.

Activity 2 – Facilitate a safe and robust ICT ecosystem

As we all know, cyber-attacks have become the norm. The Authority, as the regulator of telecommunications service providers, is required to implement provisions and functions in forthcoming legislation to make ICT services more secure, reliable and trusted.

There is currently one Act, the Electronic Transactions Act (ETA), and two Bills, the Cybercrime Bill and the Data Protection Bill, that addresses the issue of a secure ICT network in Namibia.

The ETA provides for a general framework for the promotion of the use of electronic transactions within Namibia by:
– providing for the legal recognition of electronic transactions;
– providing for the admission of electronic evidence;
– providing for consumer protection in electronic commerce; and
– regulating the liability of service providers for actions of their clients;

However, not all parts of the ETA that would mandate CRAN to implement some of the services needed to fully realise digital signature in Namibia, are yet enacted.

The Cybercrime Bill will require the Authority to set up a National Security and Cyber Incidence Response Team (NSCIRT) for computer and/or information systems in Namibia. Its functions would be to endeavour to collect relevant information relating to security and stability, co-ordinate with other bodies to promote security and stability of information systems and to take all necessary steps to facilitate the detection of offences involving the use of information systems, amongst others.

The draft Data Protection Bill (from 2013), on the other hand, seeks to create provisions for the use, processing and collection of personal information in order to protect citizens’ right to privacy.

Thus, in order to facilitate a safe and robust ICT ecosystem in Namibia, there is a need to finalise the instruments that will enable the legislative framework and expedite the creation of the NSCIRT. CRAN is actively participating in the consultation process to ensure that the two bills currently being reviewed will address and consider all issues pertaining to keeping ICT safe from cyber-attacks.

Activity 3 – Attain 95% Digital Television Broadcasting Network to all Namibian Households by 2025

10 years ago, the Government, together with the Namibian Broadcasting Corporation (NBC) and the Authority, undertook the rather expensive Digital Terrestrial Television (DTT) project, a major technological advancement over the previous analogue television technology that existed.

In spite of this advancement, the NBC currently only has an 80% population coverage. Sadly, the roll-out of the DTT coverage was halted in 2015 as the NBC, due to financial constraints, was unable to even provide Set Top Boxes (STB) to their viewers.

The NBC then decided to move to a Direct-to-the-Home (DTH) digital television broadcasting solution which allows NBC, with the aid of satellite broadcasting systems, similar to MultiChoice Namibia, to broadcast its programmes to its viewers in Namibia.

As soon as NBC establishes this DTH satellite distribution network, a 100% geographical and population coverage will be attained. All that the viewer will need is access to electricity, a TV, a satellite decoder and a satellite dish to enjoy the DTH services provided by the NBC. The availability and distribution of these satellite decoders and dishes to its viewer will be NBC’s biggest challenge.

With this DTH technology, the NBC will not need to invest in building towers nor transmitters to achieve a 100% population coverage. Pending funding, the target to achieve 95% population coverage is thus easily attainable by 2025 as envisaged in the HPP II.

The Authority’s role will be to ensure that NBC acquires the necessary spectrum assignments once applied for by the NBC to implement the planned DTH solution.

Conclusion
The Authority plays a very important enabling role in many other pillars and goals in the HPP II. This is especially so when it comes to the implementation of e-Services like e-Governance, e-Learning, e-Health and e-Commerce. From an infrastructural perspective, CRAN has observed important additional ICT challenges in the low ICT literacy and understanding of the relevance of ICT, as well as high import taxes on ICT equipment. Issues which many may believe to be outside the realm of CRAN’s Mandate, but of relevance. There is much to be addressed.

Mrs. Emilia Nghikembua

Chief Executive Officer

CRAN

Tulimevava Kaunapawa Mufeti

Chairperson


Kauna Mufeti is a Computer Science and Information Systems expert with extensive experience in the use of ICT infrastructures to support e-Learning in developing contexts. She also has a passion for software development, specifically in creating database-driven web applications for multi-user systems and developing content for online courses.

Her leadership journey includes heading the School of Computing from 2015 to 2020, where she oversaw educational, research, and administrative functions. She supervised multiple collaborative funded research projects with various national and international institutions.

Kauna also has a robust background in managing the development of software systems. She spearheaded the development of several Content Management Systems for the University of Namibia (UNAM) clients. She also managed the development of the University Management Information Systems project at UNAM, coordinating efforts between multiple stakeholders and an offshore development team.

She holds a Doctor of Philosophy in Information Systems, Master of Science Degree in Computer Science, and Bachelor of Science with Honours Degree in Computer Science, all from Rhodes University. Additionally, she holds a Bachelor of Science Degree in Computer Science and Physics, from the UNAM.

She is currently an Associate Professor in the Department of Computing, Mathematical and Statistical Sciences at UNAM.

Aletha Nangula Haufiku

Board Member


Aletha Haufiku is a Human Resources professional with over 15 years of business acumen and extensive HR leadership. She is a versatile, personable, results-oriented, and empowering Leader that assists the firm's leadership team in translating the company strategy into HR initiatives that improve performance, profitability, and growth, while also handling legal and compliance concerns, talent retention, and employee engagement.

She has expertise and experience in general HR and business functions such as Business Management, Strategic Human Resources, HR Staffing & Administration, Organisational Development Business Re-engineering, Employee and Labour Relations, Compensation and Benefits, and Employee Wellness, Health and Safety.

Aletha holds a Master of Science in Entrepreneurship (MSC) from the ESSCA School of Management in Paris, France; Master of Business Administration (MBA) from the City University of Applied Science, Hochschule Bremen, Germany; B Tech Human Resources Management and National Diploma Human Resources Management from the Namibia University of Science and Technology (former Polytechnic).

She is currently employed by Bokomo Namibia as Human Resources Executive.

Elvis Elia Nashilongo

Vice-Chairperson


Elvis Nashilongo is an operations’ practitioner with over 2 decades of experience in the management of Pension funds schemes. He holds a Master’s degree in International Business (MIB/MBA) specializing in Business Management strategies. He also holds a Post Graduate Diploma in Executive Development Program (EDP), a Bachelor’s Degree in Communication and Industrial Psychology and a National Diploma in Public Management.

Mr. Nashilongo has served in leadership and management roles such as former chairman at Mobile Telecommunications Limited (MTC), a former chairman of Government Employees Pension Fund (GEPF) and Principal Officer of GEPF, Board Member at Retirement Funds Institute of Namibia (RFIN), Director and Chairman at Omusati Medical Hospital, and Board Member at Public Relations Institute of Southern Africa (PRISA). He is currently employed as General Manager: Operations, at the Government Institutions Pension Fund (GIPF)

Gerhard Coeln

Board Member


Gerhard Coeln is a seasoned Electrical Engineer and founder of GeCoCo Consulting, responsible for electricity distribution & supply industry development and restructuring at local, regional, and national level. He holds an MBA from the Heriot-Watt University in Edinburgh Business School in Scotland and a B.Sc. Electrical & Electronic Engineering from the University of Cape Town. He has recently participated in and received the TPRM certificate course at Wits University.

Gerhard initially worked at telecom companies in South Africa whereafter he returned to Namibia where he worked for a consulting firm Henning Seelenbinder and Partners (HSP) in Windhoek, which concentrated more on power systems and electricity networks throughout Namibia. He then worked for the Municipality of Walvis Bay electricity department until the establishment of Erongo RED.

Gerhard was involved in the restructuring process of the electricity supply industry that culminated in the creation of the Electricity Control Board. Moreover, he was the founding Chief Executive Officer (CEO) of Erongo RED from March 2005 until January 2013. He provided strategic leadership, financial planning and management, board reporting, risk management, environmental scanning, stakeholder management, corporate governance, corporate image, and project management skills during his tenure at Erongo RED.

He as worked at multiple private electricity firms such as Rural Maintenance (Pty) Ltd involved in turn-around strategies for municipalities’ electricity department in South Africa.

Veiko Shatilwe Alexander

Board Member


Veiko Alexander is an admitted legal practitioner of the High Court of Namibia and is the founder and director of the law firm, Veiko Alexander & Company Incorporated. He holds a LLB from the University of South Africa and B-Juris from University of Namibia.

Veiko’s service alignment is predominantly commercial and corporate advice, although a limited part of his practice also includes, labour, civil and criminal litigation. He specialises on advising on mining and minerals related law; licensing and regulatory; the drawing, negotiation and reviewing of contracts; conducting of due diligences and project financing.

Apart from being a practicing lawyer, Veiko is also a director, and serves on the board of directors of CRAN, Lemon Square Investments (Pty) Ltd, Nam-mic Holdings (Pty) Ltd and Ino Harith Capital, a leading fund manager appointed to manage the Namibia Infrastructure Fund 1 and Namibia Infrastructure Fund 2.

Florette Nicolette Nakusera

Board Member


Florette Nakusera is a seasoned professional Economist with over 24 years of experience, ranging between leadership, executive, management and operational experience in the financial sector, the aviation sector, statistics, environmental economics, and the education sector. She possesses excellent communication and negotiation skills and have good strategic appreciation and vision. she has a collaborative approach, with good interpersonal skills to engage, motivate and encourage others. She is an analytical decision-maker that has considerable experience in building companies/institutions and managing difficult situations.

Florette holds an M.Comm (Economics) and B.Comm (Hons) Economics from the University of Stellenbosch. Additionally, she also holds a Bachelor of Commerce degree from the University of Namibia, certificates in International Executive Development Programme (IEDP) form the WITS Business School and London Business School, and Executive Development Programme (EDP) from the University of Stellenbosch Business School.

She is currently employed by the Bank of Namibia (BoN) as a Director of the Financial Stability and Macroprudential Oversight Department, and Head of the Namibia Deposit Guarantee Authority (NDGA). She is also a Member of the Financial Sector Stability Committee (FSSC) and Macroprudential Oversight Committee (MOC) at BoN.

Jeanine Du Toit

Board Member


Jeanine du Toit is a dedicated and driven professional with a profound enthusiasm for finance, technical standards, and value-added reporting. With a career spanning over a decade in managerial roles as an audit partner/director, Jeanine brings a wealth of experience in bookkeeping, accounting, taxation, payroll, and audit engagements across diverse industries.

Jeanine holds an Honours Bachelor of Accounting Science and Bachelor of Accounting Science from the University of South Africa (UNISA). She is recognized as a Competency Assessor, Registered Auditor, Chartered Accountant, and Professional Accountant. Her commitment to professional excellence is further demonstrated through her active participation on various institutional technical and educational boards, including the ICAN Accounting and Audit Standards Committee.

Throughout her career, Jeanine has navigated a wide array of industries including Property and Real Estate, Fishing, Legal Practitioners, Manufacturing, Transport, Freight, Shipping and Logistics, Health and Medical, Retail, Tourism and Leisure (Public Sector), Pharmaceutical, Mining, Property Development and Construction, Agriculture and Farming.

Currently, Jeanine serves as the Managing Audit Partner of PKF-FCS Auditors and Executive Director in Walvis Bay for PKF Financial Consulting Services (Pty) Ltd, Namibia. She also contributes her expertise to the governance of the Namibia Institute of Professional Accountants (NIPA), as an invited Board Member and serve on the Public Accountants and Auditors Board (PAAB) Educational Committee.

Ronel le Grange

Executive: Engineering & Technical Services


Ronel is a dedicated and experienced project management and business development professional with 21 years’ experience in the telecommunications industry in Namibia. She was responsible for various technological and commercial projects from the scoping and planning stages, to completion within specified time frames for both mobile operators in Namibia.

She is skilled in completing return on investment assessments, risk assessment, vendor negotiations, resource allocation and project implementation. Ronel is experienced in working with and leading cross-functional teams from technical, commercial and financial areas within young and established organizations.

Helene Vosloo

Executive: Economics & Market Development


Helene obtained a master in business administration (MBA) through the Edinburgh Business School, Heriot-Watt University in the united Kingdom. She also holds an Honors degree in Statistics from the university of the State, South Africa. Helene lectured at the university of the Free State Between 1991 and 1992 after which she joined the National Planning Commission, Central Bureau of Statistic in 1992. In 1995 she joined the Ministry of Agriculture in the Directorate of planning, from where she moved to the electricity control board until she joined CRAN in 2012 as Head Economic Sector Research.

Tanswell Davies

Executive: Governance, Risk & Compliance Management


Tanswell obtained a Baccalaureus Juris Degree (December 2005) and a Bachelor of Law Degree (December 2007) through the University of Namibia and he is currently studying towards a Master in ICT Policy and Regulation Degree through the University of Witwatersrand in Johannesburg. He attended the School of Oriental and African Studies at the University of London from November 2005 to February 2006, where he completed a special program of study that focused on a legal system of Africa and Asia. Tanswell served as a member of the Namibia Rugby Union Disciplinary Committee in 2012.

He currently serves as a member of the Criminal Litigation Committee and as the Chairperson of the Bursaries and Sponsorship Committee of the Namibia Law Society. He lectured at the University of Namibia in the Law Faculty of the LLB Program on a part time basis from 2010 to 2013. He was admitted as a Legal Practitioner to the High Court in April 2009 and practiced for 4 years as a Legal Practitioner at BD Basson Legal Practitioners. In 2012, he joined PWC Auditing firm as Manager of Indirect Tax, a position he held until December 2012. He was appointed as a Legal Advisor for CRAN in 2013 to January 2015; in February 2015 he was appointed as Company Secretary for CRAN.

Lucrezia Henckert-Louw

Executive: Human Capital


Lucrezia Henckert-Louw is a seasoned Human Capital Practitioner and holds a National Diploma in Human Capital and a Bachelor of Technology degree in Human Resource from the Polytechnic of Namibia. She also holds a Senior Management Development Program qualification, which she obtained through the University of Stellenbosch Business School in the Republic of South Africa. Before joining CRAN in 2012, Lucrezia was employed by the International Training & Education Center on Health (I-TECH), where she served as a Senior Manager: Human Resources. Other previous employers include the polytechnic of Namibia where she was employed for ten years.

Lucrezia is passionate about the field of Human Resources and in establishing CRAN as an employer of choice. Her conviction that Human Resources should be an advocate for employees drives her on-going effects to strengthen CRAN’s HR department to ensure all employees are treated fairly and equally, and that needs of the business are balanced with the needs of the employees. “employees of choice are those companies that receive recognition for the way they treat employees; they are the companies for whom people want to work. Becoming an employer of choice means that Human Resources balances recruiting the most qualified applicants, selecting the most suitable candidates and retaining the most talented employees,” she states.

Elton Witbooi

Executive: Cybersecurity and ICT


Elton Witbooi holds a Diploma in Business Computing; Honours Degree in Software Engineering; Bachelor’s Degree in Administration; and a Master’s Degree in Business Administration. He served in various ICT capacities in numerous public and private sector organisations, before joining CRAN on 1 February 2023 as the Executive: Cyber Security and ICT.

Mufaro Nesongano

Executive: Communication & Consumer Relations


With over 20 years of experience in broadcasting, communication, public relations, and brand management, Mr. Mufaro Nesongano has successfully led various teams in the execution of communication and stakeholder management strategies across both the private and public sector within the realms of academia, tourism and quite recently, the insurance industry.

He holds a Master’s degree in Journalism and Media Technology, an Honours degree in Journalism and Communication, and a Bachelor’s degree in Journalism and Communication. Additionally, he has a certificate in Digital Transformation Strategy and Executive & Management Coaching.

Emilia Nghikembua

Chief Executive Officer


Emilia Nghikembua is the Chief Executive Officer of the Communications Regulatory Authority of Namibia (CRAN). She is the holder of a Baccalaureus Juris, Bachelor of Law and Master of Law (cum laude) degrees from the University of Namibia, respectively. Emilia also holds a Master of Arts in Information and Communications Technology; Policy and Regulation obtained from the University of the Witwatersrand and an Executive Master of Business Administration with majors in business and technology. She is an admitted legal practitioner of the High Court of Namibia.

Emilia was ranked among the top 100 African economic leaders by Institute Choiseul in 2022. The ranking identified her as among the 100 Africans under the age of 40 years, expected to play a major role in the continent’s economic development soon. In 2023, Emilia was honoured by the Windhoek Observer as one of 50 Namibians of Merit under the corporate leadership segment. Emilia is passionate about uplifting people.

Maria Moses

Executive: Finance & Administration


Maria has over 20 years of experience in the finance/accounting field, and has served as an Auditing Officer, Management Accountant, Manager: Management Accounting, and Director: Administration Services for various public and private sector organisations in the pension fund industry, ICT regulator, road sector and mining and energy sector.

Maria holds a Master of International Business, Bachelor of Technology in Accounting & Finance, National Diploma in Accounting, Certificate in Business Accounting, Certificate in Telecommunications Policy, Regulation and Management (TPRM), Certificate in Project Management and Certificate in Management Development Programme (MDP).