Licensing

CRAN > Licensing

Licensing Application Procedure

License applications will follow the process contained in the Regulations regarding Licensing Procedures for Telecommunications and Broadcasting Service Licences, and Regulations Prescribing Procedures Regarding Application for, and Amendment, Renewal, Transfer and Cancellation of Spectrum Licences.

  • CRAN does not accept incomplete applications.
  • The application will be processed on payment of the application fee.
  • The application will be published in the Government Gazette for public comments for a period of 14 days.
  • CRAN will forward any comments received to the applicant who will provide a response in writing within 14 days.
  • CRAN analyses the application as whole, including all documentation submitted by the applicant and comments received from the public, and makes a decision.
  • CRAN will inform the applicant in writing as to the final decision made.

Get your licence today

It’s our job to regulate, issue and control licences for telecommunications in the country. To get your licence, fill in the application form, pay the necessary fee and get it to us. The application will be published in the Government Gazette for 14 days so that the public can make their comments. We will send these on to you, take a look at your application and then make a decision. We’ll let you know.

Broadcasting Service Licences Categories:

  • Commercial Broadcasting Service;
  • Community Broadcasting Service;
  • Public Broadcasting Service;
  • Signal Distribution;
  • Multiplex; and
  • Class Comprehensive Multiplex and Signal Distribution.

Commercial Broadcasting Service

A broadcasting service operating for profit.

Community Broadcasting Service

A broadcasting service that serves a particular community (either geographic or a group of persons having a common interest) and is wholly-owned by a non-profit association registered in terms of Section 21 of the Companies Act, 2004 (Act No. 28 of 2004) or, if it is not registered, then it should be established in terms of a constitution (or other agreement) containing provisions that comply with the effect of the provisions of Section 21 of the Companies Act, 2004 (Act No. 28 of 2004).

Public Broadcasting Service

These are broadcasting services provided by the Namibian Broadcasting Corporation (NBC);

  • In respect of the commercial, community, and public broadcasting service categories, each broadcasting service licensee may provide its own signal distribution service or may contract with a signal distribution service licensee for such service.
  • In respect of the commercial, community, and public broadcasting service categories, each broadcasting service licensee must, in addition to its broadcasting service licence, obtain from the Authority any required radio frequency spectrum licence.

Signal Distribution

The electronic communications network service where the output signal of a broadcasting service is taken from the point of origin, being the point where such signals is made available in its final content format, from where it is conveyed to any broadcasting target area, by means of electronic communications.

The conveyance of a broadcasting signal in its final content format on behalf of a broadcasting licensee to its listener base, in the geographical area it is licensed for.

Multiplex

Means the operations of multiplexer equipment for the purpose of delivering broadcasting services.

Class Comprehensive Multiplex and Signal Distribution

Means providing an electronic communications network service for signal distribution as well as operation of multiplexer equipment for the purpose of delivering broadcasting services.

How to apply for a Commercial Radio/Television Licence

Any person intending to operate a commercial radio station and/or a commercial television station must submit his or her application in writing to CRAN using the official application form and further attach all relevant documentation as listed on the form. In addition, there is an application fee that is payable in the amount of N$10,000, which is non-refundable. Please note that this amount is subject to change.

How to apply for a Community Radio Licence

Any person intending to operate a community radio station must submit his or her application in writing to CRAN, using the official application form and attach all relevant documentation as listed on the form. In addition, there is an application fee that is payable in the amount of N$500, which is non-refundable. Please note that this amount is subject to change.

Requirements for a Broadcasting Service Licence

  • Must be 51% Namibian ownership as per the Communication Act No.8 (Commercial Use only);
  • Detailed Business Plan of your organisation (Commercial Use only);
  • 5 year financial plan (inclusive of Balance sheet, Income and Cash Flow statements) and Operational Plan (Commercial Use only);
  • Detailed Technical Description of Services intended to be supplied;
  • 6 Months banking statements the registered entity. If the entity is new then the financial statements of the Directors and/or investors must be submitted (Commercial Use only);
  • Founding Statement of the Applicant (Certified); and
  • Certified Identification documents of Shareholders/ partners.

Telecommunications Service Licence Categories

The following are categories of telecommunications service licences, all of which are technology and service neutral:

Individual

Comprehensive Telecommunications Service Licence: Electronic Communications Network Service (ECNS) and Electronic Communications Service (ECS);

Class

  • Electronic Communications Service (ECS);
  • Electronic Communications Network Service (ECNS);
  • Class Comprehensive Telecommunications Service Licence (ECS & ECNS);
  • Network Facilities; and
  • Non-Profit ECS/ECNS

Class ECS

Any service provided to the public, sections of the public or subscribers to such service, which consists wholly or mainly of the conveyance of electronic communications over an electronic communications network, but excludes broadcasting services.

This licence allows a licensee to provide telecommunications services to its customers over another licensees network.

Class ECNS

A service whereby a person makes available an electronic communication network, whether by sale, lease or otherwise for the person’s own use for the provision of electronic communications service.

This licence allows a licensee to roll out and operate physical electronic infrastructure. This network can be made up of any technology that the licensee may choose and may enter into commercial agreements with other licensees to allow them to use its network e.g. a Class ECS licensee.

Class Comprehensive Telecommunications Services Licence (ECNS and ECS)

This licence is a combination of ECNS and ECS, and therefore allows the licensee to provide services to its customers and, own and operate a network.

Network Facilities

A Telecommunications Service Licence entitling the holder to construct, maintain, own and make available one or more network elements, infrastructure or other facilities that facilitate the provision of telecommunication services, broadcasting services, electronic communications services or application services including content services.

Non-Profit ECS/ECNS

An electronic communications network service or electronic communications service that is wholly-owned by a non-profit association registered in terms of Section 21 of the Companies Act, 2004 (Act No. 28 of 2004) or, if it is not registered, is established in terms of a constitution (or other agreement) containing provisions that comply with the effect of the provisions of section 21 of the Companies Act, 2004 (Act No. 28 of 2004).

A Non-Profit ECS/ECNS Telecommunications Service Licence is utilised to provide security services by installing surveillance cameras at strategic points in the suburbs by neighbourhood watches. These entities do not provide telecommunications services on a commercial basis.

How to apply for a Telecommunications Service Licence

Any person intending to operate a Telecommunications Service Licence must submit his or her application in writing to CRAN, using the official application form and attach all relevant documentation as listed on the form. In addition, there is an application fee that is payable in the amount of N$10,000, which is non-refundable. Please note that this amount is subject to change.

Requirements for a Telecommunications Service Licence

  • 51% Namibian ownership as per the Communications Act (No. 8 of 2009);
  • Application fee of N$10 000;
  • The submission of a detailed business plan;
  • A detailed technical description of intended services;
  • The type of billing system and proposed tariffs for service;
  • For Voice over Internet Protocol (VoIP) that will call out to other networks, a number range is required;
  • Bank statements for 6 months banking statements of the registered entity;
  • For a new entity, financial statements of Directors or/and investors must be submitted;
  • A technical description of equipment to be used (ICASA Type-approval equipment only); and
  • Certified founding statement of the applicant and identification documents of shareholders and/or partners.

A Spectrum Licence is required in addition to any licence to operate a network or to provide telecommunications or broadcasting services issued under the Communications Act (No. 8 of 2009), where the operation of the network or the provision of the service or the use thereof entails the use of radio waves. When a person applies for a licence to operate a network, provide telecommunications or broadcasting services, that person must also apply for such Spectrum Use licence, as it is necessary to render the service concerned.

Each telecommunications or broadcasting service licensee must, in addition to its telecommunications or broadcasting service licence, and each person providing a telecommunications or broadcasting service that may be provided without a licence, must obtain from the Authority any required radio frequency spectrum licences.

How to apply for a Spectrum Licence:

Any person intending to operate a Telecommunications Service Licence must submit his or her application in writing to CRAN, using the official application form and attach all relevant documentation as listed on the form. In addition, Regulations prescribing fees for Spectrum Licences are published in Government Gazette No. 7216, Notice No. 187, dated 19 May 2020.

Requirements for a Spectrum Licence

  • Any person intending to use spectrum must submit an application;
  • If your application for a commercial, public or community service broadcasting licence requires the use of spectrum, ensure that an application for a spectrum licence is simultaneously submitted;
  • Certified copied of Identity Documents of the applicant or licensee and contact person should accompany;
  • If an authorised agent completes the application on behalf of the applicant, such agent should submit with the application form a power of attorney which authorises him or her to lodge the application on behalf of the applicant;
  • Copies of registration documents should be provided in the event that the applicant is a juristic person;
  • The Authority may request further information or documentation which must be provided to the authority in the time and the manner set out by the Authority;
  • Environmental Impact Assessment (EIA)/Lease Agreement of Site Location (Spectrum Use Application Only);
  • Technical Coverage Prediction of area to be serviced (Spectrum Use Application Only); and
  • Type Approval Certificate for the equipment to be used (Spectrum Use Application Only).

What is Type Approval?

The International Telecommunications Union (ITU) defines ‘Type Approval’ as the technical evaluation of equipment against prescribed specifications with the objective of determining its conformance to these specifications.

Who requires Type Approval certification?

The Type Approval Regulations are applicable to all persons who use, sell, offer for sale or connect telecommunications equipment to an electronic communications network within the Republic of Namibia.

What is “telecommunications equipment”?

Telecommunications refers to communications or networking equipment with an interface to public network or wide area network services and includes, but not limited to:

  • Radio Transmitter Equipment;
    • Call Monitoring Equipment;
    • Data Equipment (modems, routers, multiplexers, etc.);
    • Facsimile Equipment;
    • Network Equipment;
    • Paging Equipment;
    • Payphone Terminal Equipment;
    • Private Exchange Equipment;
    • Radio Communications Equipment;
    • Satellite Earth Terminal;
    • Short Range Devices/ Low power terminals;
    • Digital Set-Top Box;
    • Voice Over Internet Protocol (VOIP) Network Equipment; and
    • WiMAX terminal.

How do I apply for type approval certification?

Type Approval certificates must be obtained prior to importation of equipment. The application for Type Approval must be made on the relevant form set out in the Regulations in Respect of Type Approval and Technical Standards for Telecommunications Equipment.

All applications for Type Approval are to be submitted by hand or electronically. Hand delivered applications can be submitted at the head office of the Authority:

Communications House, No. 56, Robert Mugabe Avenue, Windhoek; By Post: Private Bag 13309, Windhoek 9000; Email: TA@cran.na; Faxed applications may be forwarded to +264 61 222790; or fax to e-mail to: 0886550852.

What if my telecommunications equipment is only in transit through Namibia, do I still require type approval certification?

Telecommunications equipment which is temporarily imported into Namibia for re-export does not require a type approval certificate.

How long does it take to have my equipment type approved?

The duration depends on the equipment involved and the completeness of the documentation submitted. However, it typically takes about 4 weeks to complete. Kindly note that it is 4 weeks per application not batch submission. The application process may however take longer if an application is incomplete and necessary documents are outstanding.

How long is a type approval certificate valid?

One calendar year and it should be renewal annually.

What are the consequences if equipment is not type approved?

It is the responsibility of vendors or equipment suppliers to acquire the necessary type approval documentation. Consumers and resellers must ensure that the telecommunications equipment they purchase is type approved in Namibia.

CRAN will prosecute noncompliance of regulations as regulatory offences and enforce the provisions of these regulations in terms of sections 114 and 127 of the Communications Act, (No. 8 of 2009).

What are the fees payable for type approval certification?

Different fees are applicable to different equipment types, which such fees as subject to change. Please enquire by emailing to: TA@cran.na

Is there a database of type approved equipment?

The database of type approved equipment is available on the CRAN website and is updated as and when equipment is approved.

What is the purpose of the database of type approved equipment?

The database’s purpose is to demonstrate that a particular telecommunication equipment has been type approved and that it conforms to industry quality standards, technical and safety regulation, both in Namibia and international.

If equipment is on the type approval database, am I still required to apply for type approval certification?

Yes, the database shows the certificate holder, making it easy for applicants to contact them to utilise their certificate. Unfortunately, most certificate holders do not want to share their approved certificate with other suppliers/vendors. If the holder of the certificate is not willing to share his/her certificate, then the applicant must apply for their Type Approval certificate separately.

What does the type approval process entail?

The Authority is of the view that the manufacturers of equipment should apply for type approval and carry the costs in respect thereof, not the reseller. The Type Approval certificate is obtained from the vendor and forms part of the shipping documentation. SMEs are thus encouraged to follow this process.

SMEs are further encouraged to familiarise themselves with the regulatory framework of the industry within which they operate to ensure, which framework also aims to protect their businesses from grey products and products that pose a risk to public health and safety. CRAN is for ever prepared to assist SME’s through the process to ensure compliance.

The approval process depends on the submission of complete applications and timely payment of type approval application fees. The Authority does not process incomplete applications or if the application fees have not been paid. These two factors represent the two main delaying factors within the process.

Why should telecommunications products be type approved?

The type approval regulations are in line with international practices followed by the International Telecommunications Union (ITU) region one regulators and standardization processes as prescribed by the ITU. Namibia is not the only country implementing Type Approval, South Africa and Botswana are also doing the same thing and most of the vendors and suppliers are operating in the same market without complaints.

What type of equipment and devices should be type approved?

The Communications Act (No. 8 of 2009), Section 80, is clear on what equipment should be type approved.

The Act defines telecommunications services and electronic communications services as follows-

“Electronic communications “ means any emissions, transmission or reception of sound, pictures, text or any other information by wire, radio, optical media, electromagnetic systems or any other means of like nature”

“Telecommunications services” means services whose provision consists wholly or partly in the transmission or routing of information on telecommunications networks by means of telecommunications processes but does not include broadcast services.”

An example is the Wi-Fi and Bluetooth technologies embedded in your laptop and other devices, which allow the consumer to connect to the internet via a Wi-Fi router instead of a physical cable. CRAN’s mandate allows it to type approve the Wi-Fi and Bluetooth modules within the laptop to ensure that such equipment is manufactured within acceptable standards that have been tested at recognised laboratories operating in accordance with ISO17000 standards in order to protect the consumer.

What expertise does CRAN have to manage this?

Namibia does not have ISO17000 certified laboratories to conduct these tests at present. The regulations therefore allows for conformity acceptance of tests carried out by laboratories with the required standard certification provided that the required supporting documentation is submitted to CRAN. These laboratories are not limited to South Africa.

Furthermore, the regulations make provision for the acceptance of testing documents from testing laboratories outside Namibia provided that it meets all requirements set forth in the regulations.

Regulations Prescribing Licence Categories, Fees and Licensing Procedures for Postal Service Licensees.

What are the objectives of regulating Postal Services?

  • To prescribe postal service license categories,
  • To regulate the issue, amend, transfer and renew of postal service licenses,
  • To determine license fees in amending, transferring and renewing postal service licenses, and
  • These regulations will apply to all courier and postal service licensees.

Categories of Postal Service license

  • Designated Postal Operator Licence; and
  • Private Postal Operator Licence.

License fees

The fees payable in relation to each of the different categories of postal service license are set out in the table below, as follows:

Category of LicenseNew License ApplicationAmendmentTransfer of licenseRenewal
Designated Postal Operator LicenceN$ 10 000N$ 10 000N$ 10 000N$ 10 000
Private Postal Operator LicenceN$ 10 000N$ 10 000N$ 10 000N$ 10 000

For more information, kindly contact Ms. Emilia Eino, Manager: Postal, on email: eeino@cran.na / operations@cran.na or Tel: 061 222 666.

Tulimevava Kaunapawa Mufeti

Chairperson


Kauna Mufeti is a Computer Science and Information Systems expert with extensive experience in the use of ICT infrastructures to support e-Learning in developing contexts. She also has a passion for software development, specifically in creating database-driven web applications for multi-user systems and developing content for online courses.

Her leadership journey includes heading the School of Computing from 2015 to 2020, where she oversaw educational, research, and administrative functions. She supervised multiple collaborative funded research projects with various national and international institutions.

Kauna also has a robust background in managing the development of software systems. She spearheaded the development of several Content Management Systems for the University of Namibia (UNAM) clients. She also managed the development of the University Management Information Systems project at UNAM, coordinating efforts between multiple stakeholders and an offshore development team.

She holds a Doctor of Philosophy in Information Systems, Master of Science Degree in Computer Science, and Bachelor of Science with Honours Degree in Computer Science, all from Rhodes University. Additionally, she holds a Bachelor of Science Degree in Computer Science and Physics, from the UNAM.

She is currently an Associate Professor in the Department of Computing, Mathematical and Statistical Sciences at UNAM.

Aletha Nangula Haufiku

Board Member


Aletha Haufiku is a Human Resources professional with over 15 years of business acumen and extensive HR leadership. She is a versatile, personable, results-oriented, and empowering Leader that assists the firm's leadership team in translating the company strategy into HR initiatives that improve performance, profitability, and growth, while also handling legal and compliance concerns, talent retention, and employee engagement.

She has expertise and experience in general HR and business functions such as Business Management, Strategic Human Resources, HR Staffing & Administration, Organisational Development Business Re-engineering, Employee and Labour Relations, Compensation and Benefits, and Employee Wellness, Health and Safety.

Aletha holds a Master of Science in Entrepreneurship (MSC) from the ESSCA School of Management in Paris, France; Master of Business Administration (MBA) from the City University of Applied Science, Hochschule Bremen, Germany; B Tech Human Resources Management and National Diploma Human Resources Management from the Namibia University of Science and Technology (former Polytechnic).

She is currently employed by Bokomo Namibia as Human Resources Executive.

Elvis Elia Nashilongo

Vice-Chairperson


Elvis Nashilongo is an operations’ practitioner with over 2 decades of experience in the management of Pension funds schemes. He holds a Master’s degree in International Business (MIB/MBA) specializing in Business Management strategies. He also holds a Post Graduate Diploma in Executive Development Program (EDP), a Bachelor’s Degree in Communication and Industrial Psychology and a National Diploma in Public Management.

Mr. Nashilongo has served in leadership and management roles such as former chairman at Mobile Telecommunications Limited (MTC), a former chairman of Government Employees Pension Fund (GEPF) and Principal Officer of GEPF, Board Member at Retirement Funds Institute of Namibia (RFIN), Director and Chairman at Omusati Medical Hospital, and Board Member at Public Relations Institute of Southern Africa (PRISA). He is currently employed as General Manager: Operations, at the Government Institutions Pension Fund (GIPF)

Gerhard Coeln

Board Member


Gerhard Coeln is a seasoned Electrical Engineer and founder of GeCoCo Consulting, responsible for electricity distribution & supply industry development and restructuring at local, regional, and national level. He holds an MBA from the Heriot-Watt University in Edinburgh Business School in Scotland and a B.Sc. Electrical & Electronic Engineering from the University of Cape Town. He has recently participated in and received the TPRM certificate course at Wits University.

Gerhard initially worked at telecom companies in South Africa whereafter he returned to Namibia where he worked for a consulting firm Henning Seelenbinder and Partners (HSP) in Windhoek, which concentrated more on power systems and electricity networks throughout Namibia. He then worked for the Municipality of Walvis Bay electricity department until the establishment of Erongo RED.

Gerhard was involved in the restructuring process of the electricity supply industry that culminated in the creation of the Electricity Control Board. Moreover, he was the founding Chief Executive Officer (CEO) of Erongo RED from March 2005 until January 2013. He provided strategic leadership, financial planning and management, board reporting, risk management, environmental scanning, stakeholder management, corporate governance, corporate image, and project management skills during his tenure at Erongo RED.

He as worked at multiple private electricity firms such as Rural Maintenance (Pty) Ltd involved in turn-around strategies for municipalities’ electricity department in South Africa.

Veiko Shatilwe Alexander

Board Member


Veiko Alexander is an admitted legal practitioner of the High Court of Namibia and is the founder and director of the law firm, Veiko Alexander & Company Incorporated. He holds a LLB from the University of South Africa and B-Juris from University of Namibia.

Veiko’s service alignment is predominantly commercial and corporate advice, although a limited part of his practice also includes, labour, civil and criminal litigation. He specialises on advising on mining and minerals related law; licensing and regulatory; the drawing, negotiation and reviewing of contracts; conducting of due diligences and project financing.

Apart from being a practicing lawyer, Veiko is also a director, and serves on the board of directors of CRAN, Lemon Square Investments (Pty) Ltd, Nam-mic Holdings (Pty) Ltd and Ino Harith Capital, a leading fund manager appointed to manage the Namibia Infrastructure Fund 1 and Namibia Infrastructure Fund 2.

Florette Nicolette Nakusera

Board Member


Florette Nakusera is a seasoned professional Economist with over 24 years of experience, ranging between leadership, executive, management and operational experience in the financial sector, the aviation sector, statistics, environmental economics, and the education sector. She possesses excellent communication and negotiation skills and have good strategic appreciation and vision. she has a collaborative approach, with good interpersonal skills to engage, motivate and encourage others. She is an analytical decision-maker that has considerable experience in building companies/institutions and managing difficult situations.

Florette holds an M.Comm (Economics) and B.Comm (Hons) Economics from the University of Stellenbosch. Additionally, she also holds a Bachelor of Commerce degree from the University of Namibia, certificates in International Executive Development Programme (IEDP) form the WITS Business School and London Business School, and Executive Development Programme (EDP) from the University of Stellenbosch Business School.

She is currently employed by the Bank of Namibia (BoN) as a Director of the Financial Stability and Macroprudential Oversight Department, and Head of the Namibia Deposit Guarantee Authority (NDGA). She is also a Member of the Financial Sector Stability Committee (FSSC) and Macroprudential Oversight Committee (MOC) at BoN.

Jeanine Du Toit

Board Member


Jeanine du Toit is a dedicated and driven professional with a profound enthusiasm for finance, technical standards, and value-added reporting. With a career spanning over a decade in managerial roles as an audit partner/director, Jeanine brings a wealth of experience in bookkeeping, accounting, taxation, payroll, and audit engagements across diverse industries.

Jeanine holds an Honours Bachelor of Accounting Science and Bachelor of Accounting Science from the University of South Africa (UNISA). She is recognized as a Competency Assessor, Registered Auditor, Chartered Accountant, and Professional Accountant. Her commitment to professional excellence is further demonstrated through her active participation on various institutional technical and educational boards, including the ICAN Accounting and Audit Standards Committee.

Throughout her career, Jeanine has navigated a wide array of industries including Property and Real Estate, Fishing, Legal Practitioners, Manufacturing, Transport, Freight, Shipping and Logistics, Health and Medical, Retail, Tourism and Leisure (Public Sector), Pharmaceutical, Mining, Property Development and Construction, Agriculture and Farming.

Currently, Jeanine serves as the Managing Audit Partner of PKF-FCS Auditors and Executive Director in Walvis Bay for PKF Financial Consulting Services (Pty) Ltd, Namibia. She also contributes her expertise to the governance of the Namibia Institute of Professional Accountants (NIPA), as an invited Board Member and serve on the Public Accountants and Auditors Board (PAAB) Educational Committee.

Ronel le Grange

Executive: Engineering & Technical Services


Ronel is a dedicated and experienced project management and business development professional with 21 years’ experience in the telecommunications industry in Namibia. She was responsible for various technological and commercial projects from the scoping and planning stages, to completion within specified time frames for both mobile operators in Namibia.

She is skilled in completing return on investment assessments, risk assessment, vendor negotiations, resource allocation and project implementation. Ronel is experienced in working with and leading cross-functional teams from technical, commercial and financial areas within young and established organizations.

Helene Vosloo

Executive: Economics & Market Development


Helene obtained a master in business administration (MBA) through the Edinburgh Business School, Heriot-Watt University in the united Kingdom. She also holds an Honors degree in Statistics from the university of the State, South Africa. Helene lectured at the university of the Free State Between 1991 and 1992 after which she joined the National Planning Commission, Central Bureau of Statistic in 1992. In 1995 she joined the Ministry of Agriculture in the Directorate of planning, from where she moved to the electricity control board until she joined CRAN in 2012 as Head Economic Sector Research.

Tanswell Davies

Executive: Governance, Risk & Compliance Management


Tanswell obtained a Baccalaureus Juris Degree (December 2005) and a Bachelor of Law Degree (December 2007) through the University of Namibia and he is currently studying towards a Master in ICT Policy and Regulation Degree through the University of Witwatersrand in Johannesburg. He attended the School of Oriental and African Studies at the University of London from November 2005 to February 2006, where he completed a special program of study that focused on a legal system of Africa and Asia. Tanswell served as a member of the Namibia Rugby Union Disciplinary Committee in 2012.

He currently serves as a member of the Criminal Litigation Committee and as the Chairperson of the Bursaries and Sponsorship Committee of the Namibia Law Society. He lectured at the University of Namibia in the Law Faculty of the LLB Program on a part time basis from 2010 to 2013. He was admitted as a Legal Practitioner to the High Court in April 2009 and practiced for 4 years as a Legal Practitioner at BD Basson Legal Practitioners. In 2012, he joined PWC Auditing firm as Manager of Indirect Tax, a position he held until December 2012. He was appointed as a Legal Advisor for CRAN in 2013 to January 2015; in February 2015 he was appointed as Company Secretary for CRAN.

Lucrezia Henckert-Louw

Executive: Human Capital


Lucrezia Henckert-Louw is a seasoned Human Capital Practitioner and holds a National Diploma in Human Capital and a Bachelor of Technology degree in Human Resource from the Polytechnic of Namibia. She also holds a Senior Management Development Program qualification, which she obtained through the University of Stellenbosch Business School in the Republic of South Africa. Before joining CRAN in 2012, Lucrezia was employed by the International Training & Education Center on Health (I-TECH), where she served as a Senior Manager: Human Resources. Other previous employers include the polytechnic of Namibia where she was employed for ten years.

Lucrezia is passionate about the field of Human Resources and in establishing CRAN as an employer of choice. Her conviction that Human Resources should be an advocate for employees drives her on-going effects to strengthen CRAN’s HR department to ensure all employees are treated fairly and equally, and that needs of the business are balanced with the needs of the employees. “employees of choice are those companies that receive recognition for the way they treat employees; they are the companies for whom people want to work. Becoming an employer of choice means that Human Resources balances recruiting the most qualified applicants, selecting the most suitable candidates and retaining the most talented employees,” she states.

Elton Witbooi

Executive: Cybersecurity and ICT


Elton Witbooi holds a Diploma in Business Computing; Honours Degree in Software Engineering; Bachelor’s Degree in Administration; and a Master’s Degree in Business Administration. He served in various ICT capacities in numerous public and private sector organisations, before joining CRAN on 1 February 2023 as the Executive: Cyber Security and ICT.

Mufaro Nesongano

Executive: Communication & Consumer Relations


With over 20 years of experience in broadcasting, communication, public relations, and brand management, Mr. Mufaro Nesongano has successfully led various teams in the execution of communication and stakeholder management strategies across both the private and public sector within the realms of academia, tourism and quite recently, the insurance industry.

He holds a Master’s degree in Journalism and Media Technology, an Honours degree in Journalism and Communication, and a Bachelor’s degree in Journalism and Communication. Additionally, he has a certificate in Digital Transformation Strategy and Executive & Management Coaching.

Emilia Nghikembua

Chief Executive Officer


Emilia Nghikembua is the Chief Executive Officer of the Communications Regulatory Authority of Namibia (CRAN). She is the holder of a Baccalaureus Juris, Bachelor of Law and Master of Law (cum laude) degrees from the University of Namibia, respectively. Emilia also holds a Master of Arts in Information and Communications Technology; Policy and Regulation obtained from the University of the Witwatersrand and an Executive Master of Business Administration with majors in business and technology. She is an admitted legal practitioner of the High Court of Namibia.

Emilia was ranked among the top 100 African economic leaders by Institute Choiseul in 2022. The ranking identified her as among the 100 Africans under the age of 40 years, expected to play a major role in the continent’s economic development soon. In 2023, Emilia was honoured by the Windhoek Observer as one of 50 Namibians of Merit under the corporate leadership segment. Emilia is passionate about uplifting people.

Maria Moses

Executive: Finance & Administration


Maria has over 20 years of experience in the finance/accounting field, and has served as an Auditing Officer, Management Accountant, Manager: Management Accounting, and Director: Administration Services for various public and private sector organisations in the pension fund industry, ICT regulator, road sector and mining and energy sector.

Maria holds a Master of International Business, Bachelor of Technology in Accounting & Finance, National Diploma in Accounting, Certificate in Business Accounting, Certificate in Telecommunications Policy, Regulation and Management (TPRM), Certificate in Project Management and Certificate in Management Development Programme (MDP).